Need to a business or government agency need to visualize a solution model for a several aspect of their business, there is a good chance that resulting diagram will take the form of a flowchart. They are an important tool when charting a product sales process – they give you the opportunity to visualize and understand the process, and also provide to highlight any issues or even bottlenecks that might occur throughout the work flow. As an example of how ubiquitously intertwined flowcharts are with business process, listed here are number of synonyms that may also be used: flow chart, process flowchart, practical flowchart, process map, process chart, functional process chart, business procedure model, process model, process flow diagram, work flow diagram, business flow diagram.
In its most basic type, a flowchart consists of a series of ways that act as a diagrammatic representation of a simple problem or procedure. Each step is represented graphically by a box – most commonly a sq . (representing processing steps or a good activity), or a diamond (representing the decision). These boxes are linked by arrows that indicate the particular direction of the workflow.
A flowchart doesn’t so much represent the circulation itself; rather, it focuses on the particular controls that govern the movement.
In practical terms, individual algorithms, workflows or processes can need a specific approach when designing, documenting or analyzing a flow chart. It has resulted in a widened selection of boxes and icons to cater for a lot more niche controls and commands, and several flowchart variants stemming from the ‘classical notation’ style (the basic design outlined above). For instance, you can make a flowchart ‘cross-functional’, by introducing swim lanes that divide a process directly into organizational units. You also need to choose your chart’s perspective – is it from a managers, system analyst, or customer’s point of view? A workflow diagram connects multiple processes, and allows you to specify execution responsibility.
Flowcharts can be subdivided even further in accordance to what type of procedure they describe: Decision flowcharts, logic flowcharts, systems flowcharts, product flowcharts, process flowcharts, program flowcharts, record flowcharts, data flowcharts.
The Sales Process
For most commercial organizations, the sales process is inherent in order to its existence and ability to make profit. Although each company will certainly achieve this aim in its own method, the core selling process continues to be similar throughout – a potential buyer or prospective customer exchanges cash with an organization in return for goods or services. Despite this rather simplistic definition, there exists huge scope as to which usually approach is taken. Indeed, it is not uncommon for the sales division to be the largest within a corporate structure, employing a team of salespeople, analysts, as well as the sales managers, who are in charge of sales division operations.
Sales operations is an umbrella term for all the processes plus business activities that a key to running a sales division. The product sales operation team is responsible for its easy and efficient running, and to behave as a liaison between other parts associated with company structure, such as IT, Legal, HR, Finance, or Marketing. There is a continual focus on sales process engineering, which is the analysis and processing of a sales process in order to enhance its efficiency or to identify troubles within the workflow; other benefits may include the ability to standardize customer reaction into the form of a process, or being a platform to conduct buyer and seller risk management. A sales procedure itself is defined by strategy, sales targets, quotas, forecasting and demand; some theories also ascribe to a generic framework to build your procedure around – Rich, Spiro plus Stanton identify 8 steps that make up a sales process in Management of a Sales Force (12th Ed. g. 66). They are as follows:
᾿ Prospecting/initial contact
᾿ Pre-approach – planning the sale
᾿ Identifying plus cross questioning
᾿ Need assessment
᾿ Meeting arguments
᾿ Gaining commitment
The ideal method with which to signify these step-by-step processes is through the flowchart medium.
Charting The Flow
The practical applications of product sales process flowcharts are numerous and far reaching. At sales level, you might chart the process of customer interaction, from very first contact to sale. Or a program flowchart, that depicts the flow of actual physical elements or firm resources. A program flowchart can be used to process map a software system for an internet store. For a manager, a sales procedure can generate key performance indications that allow senior management in order to discern the effectiveness of a process, and get corrective action if needed. The main aim is ongoing quality and margin improvement, process refinement plus study of effectiveness. To take this particular concept even further, there are a number of ‘doctrines’ that some practitioners will apply at business process mapping.
Six Sigma is not only a set of tools and ways to assist with your sales process diagrams, it is more like a doctrine for the whole company to follow. It shares the main ideals of process analysis and refinement, but adds focus on economic return, emphasis on strong leadership, and a rule to only ever make choices based on verifiable datand record analysis. Following a similar pattern is ISO 9001, which represents an excellent management system with a strict set of guidelines. Now adopted round the world, it has become the de-facto quality standard for business, and its application will be routinely assessed by a third party. What both of these systems do is apply process mapping theory to every element of an organization; flowcharts provide the flexibility which to do this.
As you can see, a simple premise like a sale process flowchart can culminate in an almost endless array of options and elements, not to mention the constant need for upgrading and refinement.
ConceptDraw have offered a solution that allows you full freedom of expression when creating your sales flowcharts. The Sales Flowcharts solution for ConceptDraw PRO provides you with six sizable vector stencil libraries, including the full set of classical flowchart note symbols. It is ideal for users of all experience levels – beginners are usually catered for with handy templates and lessons that help you get the most out of the solution.